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Privacy Policy

LDF Outdoor Lighting LLC dba LDF Outdoor Lighting Effective Date: October 13, 2026

 

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

LDF Outdoor Lighting LLC dba LDF Outdoor Lighting ("we," "us," or "our") does not share customer opt-in information, including phone numbers and consent records, with affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect

We collect the following types of information:

Personal Information:

  • Name, email address, phone number, and physical address
  • Property details and outdoor lighting project requirements
  • Information submitted through consultation requests and contact forms
  • Opt-in records and timestamps for communication channels, including SMS and email

Non-Personal Information:

  • IP address, browser type, and device information
  • Website usage patterns and analytics
  • Cookies and similar technologies

Customer Communication:

  • Records of inquiries and service requests
  • Consultation and appointment details
  • Project history and customer feedback
  • Communication preferences and consent records 

2. How We Use Your Information

We use collected information for:

  • Providing landscape and architectural lighting services
  • Responding to consultation requests and inquiries
  • Scheduling property walkthroughs and appointments
  • Preparing custom lighting designs and proposals
  • Communicating about projects, appointments, and service updates
  • Sending service-related notifications and reminders
  • Improving website functionality and customer experience
  • Ensuring security and preventing fraud
  • Maintaining records of communication preferences and consent 

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you may receive text messages related to our services, including:

  • Appointment confirmations and reminders
  • Consultation scheduling and updates
  • Project updates
  • Customer support responses
  • Service-related notifications

Opt-In & Consent

  • You will only receive SMS messages if you have explicitly opted in.
  • We maintain records of applicable opt-in actions and consent.
  • Consent to receive marketing messages is not a condition of purchasing our services.
  • We comply with applicable messaging laws and regulations.

Opt-Out Instructions

  • You can cancel SMS notifications at any time by replying "STOP."
  • You will receive a confirmation message acknowledging your opt-out.
  • No further SMS messages will be sent unless you re-opt in.
  • Opt-out requests will be processed promptly.

Message Frequency & Content

  • Message frequency varies based on your interactions and service needs.
  • Messages will relate to consultations, appointments, projects, or other communications you have requested.
  • Promotional messages will only be sent where the appropriate consent has been obtained.

Help & Support

Carrier Information

  • Standard message and data rates may apply.
  • Carriers are not liable for delayed or undelivered messages.
  • Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and regional carriers.

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service and SMS delivery, is permitted where necessary to provide our services. All other use-case categories exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties for unrelated purposes.

We implement reasonable data protection measures to safeguard SMS opt-in information and consent records.

4. Information Sharing & Disclosure

We do not sell or rent personal information. We may share information with the following categories of service providers when necessary to operate our business and provide requested services.

Service Providers

  • Third-party vendors assisting with business operations
  • Appointment scheduling platforms
  • Communication and email service providers
  • SMS delivery providers
  • Website hosting and technical service providersService providers are expected to maintain appropriate confidentiality and security measures.

Legal Compliance

We may disclose information when necessary to comply with applicable laws, respond to lawful requests, or protect our rights and business interests.

Business Transfers

In the event of a merger, acquisition, or sale of business assets, information may be transferred as part of the transaction, subject to applicable privacy protections.

All categories exclude text messaging originator opt-in data and consent, which will not be shared with third parties for marketing or promotional purposes.

5. Data Security

We take reasonable administrative, technical, and physical measures to protect personal information against unauthorized access, disclosure, alteration, or destruction.

These measures may include:

  • Secure access controls
  • Appropriate safeguards for sensitive information
  • Regular security updates
  • Secure data handling practices
  • Reasonable backup and recovery proceduresNo method of electronic transmission or storage is completely secure. Although we take reasonable steps to protect information, we cannot guarantee absolute security.

6. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

  • Analyze website traffic
  • Improve user experience
  • Remember preferences
  • Understand website performanceYou may disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

7. Your Rights & Choices

Depending on applicable law, you may have the right to:

  • Request access to your personal information
  • Request correction of inaccurate information
  • Request deletion of personal information
  • Opt out of marketing emails
  • Opt out of SMS messages by replying "STOP"
  • Withdraw consent where applicableTo exercise these rights or update your communication preferences, contact us using the information provided below.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on our website with a revised effective date. Your continued use of our website or services after changes are posted is subject to the updated policy, to the extent permitted by applicable law.

10. Contact Us

LDF Outdoor Lighting LLC dba LDF Outdoor Lighting

Phone: +1 614-946-8482

Email: mike@ldf-outdoorlighting.com Website: ldf-outdoorlighting.com/